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Frequently Asked Questions

  • How long is the processing time?
    If you place an order on a weekend, your order should be processed the following business day. Please note this can take longer during sale or busy periods. We recommend allowing 1-3 business days from placing your order for your items to be dispatched.
  • How can I cancel order?
    Orders are made to order. If you’d like to cancel an order, please do it within 24 hours of placing it. Please email us at hello@m-scheduer.com with your order number and we’ll do what we can to help.
  • How long does the product takes to reach me?
    ENJOY FREE SHIPPING ON ALL ORDERS OVER $120. Standard shipping for orders under $60 is $3.99 SGD. Please allow up to 5 to 10 business days after dispatch for your order to be delivered. For urgent orders, expedite shipping cost $15. During sale and holiday periods, delivery may take longer than the estimated timeframes above.
  • Do you ship internationally?
    No, currently we do not ship internationally.
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